FAQ

Who do you see?

I work with individuals aged 16 and older. 

Where do you work?

I see clients in an exterior counselling room separate from my house. Click here for pictures. I am off Unthank Road, NR2, a 25 minute walk from the centre of Norwich. Street parking is available and I can provide a temporary parking permit. 

What appointment times are offered?

I see clients Fridays and some evenings. 

How long does it take?

Sessions are between 50 minutes and 1 hour. The number of sessions vary according to your level of need and what we both agree. As a guide, Counselling for Depression recommends between 6 and 20 sessions.

Are sessions confidential?

As an accredited member of the British Association of Counsellors and Psychotherapists (BACP) I am bound by their code of ethics which has particular standards relating to confidentiality. In general, all information discussed remains confidential. The only exceptions to this are where information is divulged relating to the safety of the client or another individual, or where a serious crime is disclosed. Even in those rare situations I would generally discuss concerns with you first.

Can I prepare beforehand?

It is not necessary, but you might find it helpful to think about what you want from therapy and how you might know when you have achieved it. This article in Metro has some useful ideas.

Do you do CBT?

No, but I can recommend people that do. Cognitive Behavioural Therapy is a type of talking therapy that considers how thoughts and behaviours can interact and impact on emotions and physical sensations. A CBT practitioner will 'formulate' your difficulties through this theory and suggest changes in behaviour and/ or ways of thinking about your difficulties. 

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Trusted former colleagues;

Francesca Smith

Dr Lawrence Howells

What do you do then?

I follow a model of counselling called Person Centred Therapy. I work in a much more 'free range' way and am interested in how you understand yourself and your difficulties. Essentially though I will explore what you wish to explore at the pace you wish to go.

What if it goes wrong?

I don't expect things to go wrong, but every good practitioner should have a procedure in place in case it does. In the first instance talk to me, in life most problems are down to misunderstandings. If you feel this is not appropriate then the BACP have a service called 'Ask Kathleen' to discuss any concerns. The next step is to go through a formal complaints procedure with the BACP which can be seen here. I will go through this and other matters when we first meet and discuss a counselling contract.

Why is your website called CawCaw?

Crows get a bad press, but in past times they were an omen of change. Adaptable to almost any environment they are survivors - reminders that you too can adapt. They build their nests up high giving them a panoramic view. When they call you get a flash of your true self.

 

And I like the sound.